Guarantee

International shipping does come with risks, but we minimize them with our highly secure packaging. Damage during transit is extremely rare and almost never happens. However, if your plant arrives damaged, don’t worry—we provide a warranty to ensure your satisfaction!

1. If your plant is completely damaged (leaves, stems, or roots), we will provide a 100% full refund.
2. This guarantee is valid only within 4 days after receiving the plant.
3. Capture a clear video and photos of the plant as soon as you open the package. This will be used as proof of damage.